BUYER CONNECT Vision
Team: I was the lead designer. Worked with a product manager and the product director.
Flipkart is an online e-commerce marketplace giant in India. There are numerous concerns for buyers who transact with sellers on Flipkart. All queries of buyers pertaining to transaction with sellers were handled by Flipkart. This led to significant
high number of call volumes on their customer care which took a lot of time to be solved or were often were unsolved. There was a need for a communication channel that could connect buyers and sellers and help sellers address to buyer queries in
Flipkart's Buyer Seller Communication is a online platform for sellers to answer buyer queries
in a fast and effective manner. My team focussed on designing the experience on the seller's side.
The vision was very well received by the product and engineering leaders. It went on to go on to the roadmap of the Seller Product Team at Flipkart. The project was taken over by another designer when I departed from Flipkart to carry forward the vision
Groupon Desktop Homepage
Designed an experience for Groupon’s desktop homepage to make it organized and guide users to find something of interest.
In the process also, made the homepage to be full-width and adapt to the users’ screen size.
Personalization on Groupon
Designed an experience for new users on Groupon to help them start seeing more relevant offers from day one by providing their preferences through an in-feed card.
Kindle Author Services
Kindle Author Services helps independant authors find and connect with professionals offering creative services that help them bring a book to life from the manuscript stage.